I take a room somewhere it didn’t expect to go.
Practical, story-driven keynotes. Every session leaves the audience with a framework, not just a feeling.
Signature keynote
45 to 60 minutes · breakout version available
See Around the Corner
Most leaders react to what has already happened. The rare ones see it coming. In this keynote I break down the exact method I have used across twenty-five years to anticipate the problem before it arrives, and build the road around it.
Part case study, part methodology, entirely practical. Audiences leave with a framework they can use in their next meeting.
What the audience leaves with
Best for leadership summits, industry conferences, executive off-sites, milestone events and strategic planning retreats.
01
How to read the early warning signals most leaders miss.
02
A four-move method for turning scattered signals into a clear path.
03
How to reverse-engineer from the problem to build the right road.
04
A reusable framework for anticipating and preventing failure.
More rooms. More ways to hold them.
02
The Customer’s Advocate
CX · operators · executives
How caring for the customer became a competitive advantage. The story of building voice-of-customer infrastructure, loyalty programs and data architecture from scratch, and what happened to retention, reviews and the bottom line when customers finally got heard.
03
Building in the Dark
Operators · executives · function builders
How do you build a function when there is no playbook, no team and no line drawn from here to there? A practical keynote on building from zero, drawn from two functions built from scratch at two companies over fifteen years.
04
From the Leasing Desk to the Corner Office
Rising leaders · general keynote
A leasing desk in 2001 to VP, to SVP, to CMO, including CMO of Palazzo, the startup co-founded by Venus Williams. The story of showing up, stepping back to step forward, and staying in the room long enough to change it. An honest talk about identity, ambition, and the career that showed up differently than planned.
05
The Data You’re Leaving on the Table
Operators · tech · marketing leaders
Most operators have more customer data than they know what to do with, and almost none of it is talking to each other. This keynote makes the case for owned data infrastructure, connected customer intelligence, and what is possible when the dots are finally drawn together.
Download the one-pager.
Everything you need in one place: bio, topics, stages and contact. Ask and I will send it over.
Ready to put me on your stage?
Tell me about your event and I will be in touch within 48 hours. Limited dates per quarter, so early enquiry helps.